Return Policy

Return window

We accept returns within 14 days of the date of purchase. Requests made after 14 days cannot be accepted.

Store credit only

All approved returns are refunded as store credit. We do not issue refunds to the original payment method or in cash.

The store credit issued is the item price less any original shipping charges. Original shipping is not refundable.

Return shipping

The buyer is responsible for return shipping costs. We recommend a tracked and insured shipping method, as we cannot issue store credit for a return we do not receive.

Item condition

Returned items must be unworn, unwashed, and in their original condition with all tags and packaging attached. Items that do not meet these conditions may be declined.

How to start a return

To start a return, email customerservice@hometowntan.tan-link.com with your order number and the item or items you wish to return.